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Aetna referrals / Navinet

Partnertalkers,

We only need to get an Aetna referral for specialist about once every 3
months, which is how often they require us to change passwords! :-(
This is a major peeve of mine. What good is a PW if you have to change
it so often? It means that it has to be written down, which defeats the
purpose. It also takes more time to get the new password than it does
to get the referral.

The last time I had to get a referral was before our last hardware
upgrade, and I no longer have the non-Firefox link required to access
Navinet. **

How do other offices get referrals for Aetna MC and HMO patients??

Thanks!!

Karin

** Support: Please contact me to re-establish my Navinet link. Thanks!

--
Karin Sherman, Office Manager and Bris Coordinator for
Kenneth E. Katz, M.D.
Pediatrician and Certified Mohel

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